Zoho Integration
Step 1 – Click on “Settings” at the top right corner.
Step 2 – Click on “Channel Settings” on the left side menu.
Step 3 – Select “Zoho” helpdesk from the support channel dropdown list.
Step 4 – Login to Zoho desk. Click on “Settings” on the right side top corner.
Step 5 – Click on “Email” under the channels section.
Step 6 – On the right side, You can see the Zoho desk support email.
Step 7 – Enter Zoho support email.
Step 8 – Click on “Verify Email” button.
Step 9 – You can receive verification code on Zoho desk.
Step 10 – Enter the verification code here.
Step 11 – Email has been verified.